Terms of Service Trench Rescue Awareness Course Special Operations Consulting Canada (SOCC Rescue)

Terms of Service Trench Rescue Awareness Course Special Operations Consulting Canada (SOCC Rescue)

1. Acceptance of Terms By accessing, purchasing, enrolling in, or using this course, you agree to be bound by these Terms of Service. If you do not agree, do not access or use the course. These Terms apply to individuals, departments, agencies, and organizations purchasing access on behalf of others.

2. Course Provider This course is provided by: Special Operations Consulting Canada (SOCC Rescue) Canada References to “SOCC,” “we,” “us,” or “our” refer to Special Operations Consulting Canada.

3. Course Purpose and Scope This course is a Trench Rescue Awareness level program only. It is intended to provide: General hazard recognition education Awareness of trench rescue risks Understanding of early isolation and resource activation This course does not provide: Operations-level training Technician-level training Authorization for trench entry Authorization to supervise trench rescue operations Completion of this course does not qualify the participant to perform trench rescue operations.

4. Standards Reference Course content references recognized standards including: NFPA 1006 NFPA 1670 These references are educational only. Completion of this course does not constitute certification, credentialing, or NFPA compliance.

5. No Practical Training This is an online awareness course only. It does not include: Hands-on instruction Skill evaluation Scenario-based training Competency validation Practical competency requires supervised, in-person instruction.

6. Assumption of Risk Trench rescue is inherently dangerous and may result in serious injury or death. Users acknowledge that: Content is educational only Operational environments are unpredictable Online instruction cannot replace field training SOCC is not responsible for how information is applied in real-world incidents.

7. Limitation of Liability To the maximum extent permitted by law: SOCC shall not be liable for injury, death, property damage, or operational loss resulting from use or misuse of this content. All materials are provided “as is” without warranties. Use of course material is entirely at the user’s own risk.

8. Professional Responsibility Users remain responsible for: Operating within their training level Following departmental policy Complying with legislation and regulations This course does not override incident command authority or agency procedures.

9. Certificates of Completion Certificates represent: Completion of an online awareness course only No verification of skills No authorization for trench entry Certificates must not be represented as technician or operational certification.

10. Intellectual Property All course content is the property of Special Operations Consulting Canada. Content may not be copied, recorded, distributed, or shared without written permission. Unauthorized use may result in termination without refund.

11. Account Access Access is: For the registered user only Non-transferable Subject to monitoring Account sharing is prohibited.

12. Refund Policy Unless otherwise stated in writing: All sales are final No refunds after access is granted Technical issues will be addressed on a reasonable-effort basis.

13. Content Updates SOCC may update or modify course content without notice to reflect changes in standards or best practice.

14. Termination Access may be suspended or terminated for: Violation of these terms Unauthorized content distribution Misrepresentation of certification No refund will be issued.

15. Governing Law These Terms are governed by the laws of the Province of Ontario, Canada. Any legal action shall be brought exclusively in Ontario.

16. Contact Special Operations Consulting Canada (SOCC Rescue) info@soccrescue.com

17. Agreement By enrolling, you confirm that you have read, understood, and agreed to these Terms of Service.

Business Customers

These Terms and Conditions also apply to customers procuring Services in the course of business.

Intellectual Property

  • Subject to the exceptions of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of SOCC RESCUE, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable Canada, USA and International intellectual property and other laws.
  • You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.

Third Party Intellectual Property

  • Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
  • Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site soccrescue.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. 

Use of Communications Facilities

  • When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
  •  You must not use obscene or vulgar language;
  •  You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
  • You must not submit Content that is intended to promote or incite violence;
  •  It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
  • The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
  •  You must not impersonate other people, particularly employees and representatives of SOCC RESCUE or Our affiliates; and
  • You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".
  • You acknowledge that SOCC RESCUE reserves the right to monitor any and all communications made to Us or using Our System.
  • You acknowledge that SOCC RESCUE may retain copies of any and all communications made to Us or using Our System.
  • You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.

Accounts

  • In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Websiteyou represent and warrant that:
  • all information you submit is accurate and truthful;
  • you have permission to submit Payment Information where permission may be required; and
  •  you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
  • It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  • If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
  • When choosing your username you are required to adhere to the terms set out above. Any failure to do so could result in the suspension and/or deletion of your Account.

Termination and Cancellation of Accounts

  • Either SOCC RESCUE or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
  • If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

Orders and Provision of Services

  • No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between SOCC RESCUE and you.
  • Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:

Privacy

Use of the Website is also governed by Our Privacy Policy SOCC RESCUE which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

How We Use Your Personal Information (Data Protection)

  • All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
  • We may use your personal information to:
  • Provide Our Services to you;
  • Process your payment for the Services; and
  • Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
  • In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
  •  We will not pass on your personal information to any other third parties without first obtaining your express permission.

Disclaimers

  • We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
  • No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
  • No part of this Website is intended to constitute a contractual offer capable of acceptance.
  • Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

Changes to the Facilities and these Terms and Conditions

We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

Availability of the Website

  • The Website is provided “as is” and on an “as available” basis. SOCC RESCUE uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
  •  We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

Limitation of Liability

  • To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
  • Nothing in these Terms and Conditions excludes or restricts SOCC RESCUE liability for death or personal injury resulting from any negligence or fraud on the part of SOCC RESCUE.
  •  Nothing in these Terms and Conditions excludes or restricts SOCC RESCUE's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
  • In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.